Workforce management is a time-consuming and manifold task. The process of staff scheduling, time tracking, signing contracts, finding a replacement for their holiday or sick leave, etc. engages a lot of resources and requires time-consuming information exchange between appropriate departments or systems.
The above tasks are even more taxing when it comes to companies operating in the hospitality industry, such as hotels and restaurants, hence a lot of people work there part-time or temporarily, and their availability is a deciding factor in staff planning.
In Belgium, where the system was created, there’s one external factor contributing to the importance of automation in this field, namely Dimona. It is a document declaring when an employee started and finished their work, and it’s compulsory for all employers to deliver it regularly to the government. Its introduction has added up to the amount of managerial work that has to be done.