Robotic Process Automation is an automation technology based on creating software “bots” to learn and execute processes. In this sense, bots and robots are figurative, as RPA focuses on software solutions and not on building physical machine assistants. Robotic Process Automation algorithms come with a set of skills - learning and mimicking what they’re taught is the key to performing memorized operations. Launching robotic processes unburdens your staff from performing mundane, repetitive tasks and serves resource management in the organization. Assigning robots with tedious duties leaves more personnel attention for other fields, letting your employees focus on work requiring the human touch. Adoption of RPA processes is increasing across industries in times of Industry 4.0. Support your companies’ processes with solutions of the digital transformation era - the digital workforce, robotic personnel of tomorrow, is now at your command.
Robotic Process Automation use cases
Robotic Process Automation solutions support business across various industries. The constantly growing technology brings relief to both front and back office duties and can perform them with little to none human intervention. Integrating RPA algorithms into your processes empowers your company to achieve better results by working smarter and better.
Web scraping
Also known as web crawling/harvesting or web data extraction, web scraping is the process of acquiring online data. Web scraping has a great potential and is a powerful tool used in various digital industries for data harvesting. Collected data is crucial for improving services and processes, e.g. comparing prices or customer reviews, can also be a part of the lead generation or recruitment activities. Algorithms efficiently comb through websites, searching for the details they were geared towards, and gather necessary information for further processing.
Tech support
Widespread adoption of Robotic Process Automation in IT support reflects the industries’ growth. The increasing volumes of data require implementation of solutions streamlining support personnel’s work. As a result, the most commonly occurring queries are answered by bots, and reaching support staff is possible only when presenting unusual, more serious issues. The potential of bots extends further, as algorithms are programmed to perform systematic diagnostics and scan systems for irregularities, staying one step ahead of potential failures.
Mailing automation
Digital workforce can take care of your email, also when it comes to handling large amounts of messages flowing through your mailbox. Robotic Process Automation algorithms can be taught certain processing of messages containing e.g. invoices, CVs, pictures, and respond accordingly. The bot will monitor assigned inboxes, look over incoming messages and trigger further steps of the process, including sending out subsequent messages. Thanks to RPA, only emails requiring human attention will go past the automated process.
HR processes
Incorporating RPA algorithms into HR plays an important role in actually showing the H in human resources to companies’ new hires. Recruiters, freed from combing through never-ending piles of application documents can focus on tasks related to e.g. onboarding, while bots source candidates, approve sick and holiday leaves, answer frequently asked questions via chatbots, process various activities including repetitive tasks.
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All the above RPA application cases further your business, and can be adjusted to the companies’ needs and requirements. Find out how you can free your staffs’ time from repetitive tasks with a tailor-made Robotic process automation solution.
Improved efficiency
In comparison to human staff, robots come with some indisputable advantages. Bots, when properly programmed and taught their tasks, can work 24/7, 365 days a year. No breaks needed, no sick leaves, no holidays. All work and no play in this case mean a 100% productivity in handling general tasks error-free and leaving more challenging (from the bot’s point of view) items for human overview. Robotic process automation brings to the table a bigger number of tasks completed in comparison to human workforce, resulting in faster request handling.
Cost optimization
Robotic Process Automation when applied to everyday operations has the cost saving potential due to elimination of human factor in performing repetitive tasks. Proper recognition of business areas where algorithms can take over task execution may result in up to 80% savings in processing costs. More broadly speaking, RPA algorithms contribute to cost reduction through boosting speed of operations, avoiding error-related costs and reducing personnel cost, improving overall quality by transferring human focus on more challenging tasks
Increased reliability and performance
To ensure RPA application to be free from errors inherited from humans, algorithms undergo a meticulous testing process, and come equipped with built-in monitoring and analytics to supervise the system’s condition. As a result, Robotic Process Automation software is the right tool to reduce overall error score, notifying admins of occurring faults and providing user-friendly workflows to manage tickets. RPA solutions have moved past “youthful indiscretions”, grown mature enough (fully auditable and compliant) to handle business operations safely and efficiently, from HR to travel companies to global banks.
Employee satisfaction
One of the workers’ common fears regarding automation is the concern for RPA automating jobs, which might result in redundancies. As analyses show, Robotic Process Automation automates tasks, not jobs - resulting in a boost in employee productivity and morale. Staff relieved from performing repetitive tasks can add more value and contribute to the company by engaging in creative, productive work. This translates into both, better results and higher satisfaction of employees performing more demanding tasks, benefitting the company.
Our development process
Our development process consists of three stages that let our clients minimize the risk and costs of their projects.
1
Problem analysis
We define your challenge, conduct a workshop session and propose an initial solution.
2
A feasibility study
We propose a complete, long-term solution and plan.
3
Implementation and monitoring
We train your algorithms to flawlessly perform assigned tasks and check for potential inconsistencies.
We discuss our approach further in a separate blog post on
At NeuroSYS, we’ve got a separate research and development department. Our Robotic Process Automation specialists handle algorithms every day. We’ve delivered multiple streamlining processes, ranging from sales to finance and IT.
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